Order tracking
Our parcels are handled by Bpost. You can track your parcel with the tracking number given to you on the website of
Bpost track & trace
Our gift cards are sent via Bpost. The delivery time is 24h (if the order is placed before 17h). Delivery times may vary from 2 to 3 working days for Belgium. However, the carrier may be delayed beyond our control.
Send us an e-mail at info@sereniss.com. We'll find a solution together.
