I / The purpose of the privacy policy

This privacy policy is established in order to inform the users of the sereniss.com website, owned and operated by Aurélie De Wulf, of the following terms:

– Personal data collected by the website

– The use made of this data

– Access to this data

– The rights of the users of the site

– The policy related to the use of cookies

This privacy policy operates in conjunction with the terms and conditions of [sereniss .com].

II / Applicable laws

In accordance with the General Data Protection Regulation, this privacy policy is subject to the following regulations:

The personal data are :

– processed in a lawful and transparent manner;

– collected for specified, explicit and legitimate purposes and will not be further processed in a way incompatible with those purposes. In accordance with Article 89(1) of the GDPR, the storage and processing of such data for archival purposes in the public interest, for scientific or historical research purposes or for statistical purposes, is not considered incompatible with the original purposes;

– adequate, relevant and limited to what is necessary for the purposes for which they are processed;

– accurate, and if necessary kept up to date. All reasonable steps will be taken to correct incorrect data with respect to the purpose for which it is collected;

– kept in a form which allows the identification of the data subjects for a period of time sufficient for their processing;

– processed in a way that guarantees their security, including with regard to unauthorized or unlawful processing, loss or destruction of such data, whether accidental or intentional.

The processing of the collected data is only lawful if at least one of the following conditions is met

– The data subject has consented to the processing of his/her data for one or more specific purposes.

– The processing of data is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the request of the data subject

– The processing is necessary to fulfill a legal obligation to which the person in charge, Aurélie De Wulf, is subject.

– Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, unless the interests, freedoms or fundamental rights of the data subject prevail.

III / Consent

By using the sereniss.com website, users agree to:

– All terms and conditions included in this Privacy Policy;

– The collection, use and retention of the data listed in this Privacy Policy.

IV / Personal data collected

When browsing the sereniss.com website, various personal data about users are collected.

The following data are collected:

Your name, your first name, your phone number, your address, your e-mail address

This data is collected when a reservation is made or an order is purchased.

No additional data is collected without informing you first.

V / Processing of these data

Personal data collected on the sereniss.com website are only collected and processed for the purposes specified in this privacy policy and/or on the relevant pages of the website. The personal data we collect will not be used for any other purpose.

The Sereniss team undertakes not to divulge to third parties the information that you provide to us. These are confidential. It will only be used to process requests for information and to enhance communication, such as for the management of reservations and online purchases.

You have the right to rectify and oppose the personal data concerning you. Either by changing or deleting your contact information via your online account on the site, or you can make a request by e-mail to the following address: info@sereniss.com.

VI / Sharing of collected personal data

– Employees: We may openly disclose information to employees of the company to the extent that they need it to carry out the purpose of this policy

In addition, the personal data collected may be shared:

– If the company (Aurélie De Wulf) is obliged to do so by law

– If the information is required for any legal proceedings

– To protect the legal rights of the company (Aurélie De Wulf)

Other than as set forth in this policy, personal information will not be disclosed or shared with third parties under any circumstances.

VII / Storage and protection of personal data

The company [Aurélie De Wulf] does not keep personal data longer than is necessary to achieve the purposes for which they are collected.

VIII / User rights

In accordance with Chapter 3, art 12-23 of the GDPR, users of the sereniss.com website have the following rights with regard to their personal data:

– Right of access

– Right of rectification

– Right to erasure

– Right to restrict processing

– Right to data portability

– Right to object

To assert any of these rights, access, modify or delete your data in any way, you can write to info@sereniss.com

IX / Cookie Policy

A cookie is a file stored on a user’s hard drive when they browse a website. This cookie allows us to better understand the data related to the user’s browsing habits in order to offer a better user experience.

The sereniss.com website uses cookies, you can find out which cookies are used by sending an e-mail to info@sereniss.com

In accordance with the GDPR, you can choose to be notified each time a cookie is set, or you can disable the transmission of cookies by the site entirely.

X / Modification of the privacy policy

In order to remain in compliance with the law or to reflect any changes in our personal data management process, this Privacy Policy may change and be amended from time to time. Users are advised to check this policy regularly to be aware of our policy on the collection and processing of personal data.